FAQ:
- What is the weight capacity Broda chairs can hold?
- Are Broda chairs funded by Medicaid, Medicare or Private Insurance in the U.S?
- How do I get a Broda chair purchased by the VA for a veteran in the U.S?
- How long does it take to get a chair after I order it?
- Does Broda offer chair demonstrations and trials?
- A caster on my chair has a flat spot. Why?
- Can I get parts to fix an older model Broda Chair?
- Who is my area rep?
- Do you have chair operating instructions or repair and maintenance instructions?
- Does Broda make custom or Bariatric chairs?
- Why is the chair is not reclining or tilting when the handle is pressed or why does the chair seems to slowly slide out of position?
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1) What is the weight capacity Broda chairs can hold?
The weight capacity of all Broda chairs is a
function of the casters. The 5" casters can each hold up to 220 lbs, and the 6" rear casters each can hold up to 330 lbs. The total weight is usually based on 3 casters, in case of uneven terrain. For
example, a chair with two 5" casters and two 6" casters can safely hold at least 770 lbs. on uneven terrain and can hold up to 1100 lbs. on flat terrain. Broda can build custom chairs to accommodate
bariatric resdents as well. See our bariatric page
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2) Are Broda chairs funded by Medicaid, Medicare or Private Insurance in the U.S?
In most instances Broda chairs are not funded by Medicaid or Medicare, however this does vary
among states. They may be funded
by insurance. Many chairs are purchased by the facility, privately or through the Veterans Affairs (VAMC). Please contact your area rep for further information on pricing
and funding. See our Sales and Service page to contact your area rep.
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3) How do I get a Broda chair purchased by the VA for a veteran in the U.S?
Broda Seating is on contract with the VAMC across the U.S. If you have veterans in your facility,
their seating needs may be provided by your local VA center.
Contact the Prosthetics Department at your local VAMC and provide the veteran's first and last name and the last four digits of their
SSN. The veteran must qualify medically and be registered with the VA. You may call Broda for further details.
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4) How long does it take to get a chair after I order it?
For standard chairs, it usually takes a minimum of seven business days in Canada and the US. For custom chairs, and
anywhere outside of Canada and the US, please inquire.
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5) Does Broda offer chair demonstrations and trials?
Yes. Broda does offer free, no obligation chair demonstrations and evaluations in most areas of local representation. If you
are interested in a chair demonstration or evaluation, or would like further information please contact Broda or your local area representative (See Sales and Service page for your local rep).
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6) A caster on my chair has a flat spot. Why?
This may occur if the brakes are left applied on the casters, and the chair is being maneuvered with the brakes on. To avoid this,
ensure brakes are applied only when needed, and released when the chair is to be maneuvered. If your caster does have a flat spot, it will need to be replaced.
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7) Can I get parts to fix an older model Broda Chair?
Yes. Parts are available for older model Broda chairs. For items such as cylinders or casters, we provide a retro-fit kit
with the required parts. Padding is also available for older chair models. There may be increased lead times for older model padding. For parts inquiries, please contact Broda's Customer Service
department, or your local area representative. (See Sales and Service page for your local rep).
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8) Who is my area rep?
Broda has local representation in the majority of Canada and the U.S. See our Sales and Service pages for contact informaton for your area rep. Please contact Broda if there is no listing for your local representative.
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9) Do you have chair operating instructions or repair and maintenance instructions?
Yes. Broda does have both operating and repair & maintenance instruction manuals. Please
contact Broda to request a manual. To view the repair maintenance manual click here
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10) Does Broda make custom or Bariatric chairs?
Yes. Broda does make custom chairs for Bariatric residents, as well as other types of custom chairs.
We can customize seat
width, depth, height and back height, as well as other custom changes. See our Products pages for a listing of custom dimensions that are available, as well as our Custom and Bariatric Seating pages for further information on Bariatric and other custom chairs.
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11) Why is the chair not reclining or tilting when the handle is pressed or why does the chair seems to slowly slide out of position?
The recline and tilt operations are a
function of the gas cylinders on the chair. If you are experiencing problems with the cylinders, often the cylinder is not bad, it just needs adjustment. Please contact Broda's Customer Service for assistance or view the Repair Maintenance Manual.
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